set up an email remainder that runs once a week and goes to the assignment group's manager of each queue with a description of all the past sla incidents that their team has open. existing report: when i opened it has count of the breached sla incidents and filter condition is like all active true and has breached true and task. task type is incident. and my requirement is like a weekly email notification is sent to each assignment group manager of any queue with an incident in breach of sla and all breached incidents for the managers team are included in the notification.
