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How can the list view be edited even if the user does not have an admin role?

GOPI GADDAM
Tera Contributor

In Service Now, users who do not have the platform admin role should also be able to edit the ‘Include Members’ column in the Group table list view.

1 ACCEPTED SOLUTION

Hi @GOPI GADDAM 

There is no field named ‘active group member’ in the group table, and ACL says the system must prevent it. This is the expected behavior, and you’re good to go.

 

DrAtulGLNG_0-1765213974525.png

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @GOPI GADDAM 

 

It is from ACL, I am sure. So no one can change it from here except an admin. A user with this role can change it, but only from the list view (I assume so).”

 

DrAtulGLNG_0-1765213163343.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hello @Dr Atul G- LNG Thank you for your response. I accept it as the solution; however, since the requirement originates from a user story, is there an alternative way to fulfil it?

Note: I attached acceptance criteria

Hi @GOPI GADDAM 

There is no field named ‘active group member’ in the group table, and ACL says the system must prevent it. This is the expected behavior, and you’re good to go.

 

DrAtulGLNG_0-1765213974525.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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