We use standard SMTP server for our outbound emails for our single service account, but are getting got locked out for exceeding our daily limit during a high-volume of emails being sent out from SN. Since ServiceNow strictly limits us to one active outbound SMTP account, we cannot split high-volume departments (like HR) into their own mailboxes.
I created two new properties yesterday to help with the emails limit per min as below as told by Microsoft eng. But we still got an error today.
Have you faced this before? How did you scale past this restriction?
