How to populate parent incident creation date on detection field in the incident form.

ashok17 · ‎04-26-2026

How to populate parent incident creation date on 'detection field' in the incident form in the servicenow

I have tried below script on Business Rule but did not works for me. Please suggest achieve on this requirement.

(function executeRule(current, previous /*null when async*/ ) {

if (current.parent_incident) {

var parent = new GlideRecord('incident');

if (parent.get(current.parent_incident)) {

current.u_detection_time = parent.sys_created_on;

}

})(current, previous);

Tanushree Maiti · ‎04-26-2026

Hi @ashok17

Try with getReference() method so that you can dot walk.

function onLoad() {

if (g_form.getValue('parent'))

{

var parent = g_form.getReference('parent', function(parent) {

g_form.setValue('u_detection_time', parent.sys_created_on);

});

}

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

Tanushree Maiti · ‎04-26-2026

Hi @ashok17

If you've got your solution, Accept the solution and close this thread, please.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti