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‎01-22-2025 11:38 PM
2 ACCEPTED SOLUTIONS
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‎01-22-2025 11:44 PM
Hello @Gangadhar540-
previous object is not available for Async business rule.
- Asynchronous business rules do not have access to the previous version of a record, so the GlideElement changes() , changesTo() , and changesFrom() methods do not work with the asynchronous rule script. However, the Condition Builder and Condition Field (advanced view) support the changes() , changesTo() , and changesFrom() methods .
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi
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‎01-22-2025 11:45 PM
2 REPLIES 2
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‎01-22-2025 11:44 PM
Hello @Gangadhar540-
previous object is not available for Async business rule.
- Asynchronous business rules do not have access to the previous version of a record, so the GlideElement changes() , changesTo() , and changesFrom() methods do not work with the asynchronous rule script. However, the Condition Builder and Condition Field (advanced view) support the changes() , changesTo() , and changesFrom() methods .
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi
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‎01-22-2025 11:45 PM