Notifiy Manager if his team member opens an incident

[Obito]

Hi Team,

I have this requirement where the notification should be sent manager if any member from X group opens an incident at any given time. Is is possible or we should not do it. 

Thanks in advance.

[Ankur Bawiskar · Accepted solution]

@Obito 

Manager wants to know if INC is opened by his/her reportee?

See how

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