want the flow activites to be started after a specific time

Deepika54
Tera Contributor

Hi team,

In flow designer, i want the flow activities to be started after a specific time. I have used the wait for duration logic but still it is going past that time and it is not working as expected. Kindly help.

In the below image i want my activities to start after 7.05 pm today but still it is waiting. The flow is running as system user and for system user, the timezone is IST.

 

Deepika54_0-1767620525859.png

 

 

Deepika54_1-1767620671787.png

 

Tried adding a schedule of 24*7, and tried adding 1 sec after as well in the wait for but all of those failed and the timer always says waiting.

Kindly help

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron

@Deepika54 

it's something to do with the timezone only

what's your instance timezone?

When flow is configured to Run as System -> it takes UTC

if it's Running with User who initiated the session then it will take that user's timezone

you need to discuss with customer in which timezone the waiting has to happen

check this link and response from Hitoshi

Flow Designer - Wait for a duration of time (localised time zone) 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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@Deepika54 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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11 REPLIES 11

@Deepika54 

any update to this?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

AnjaliK64227824
Tera Contributor

Hi Team,

This is expected behavior. Wait for Duration works only on relative time, not on a specific clock time.
For starting activities at an exact time (like 7:05 PM), we need to use Wait Until with a Date/Time value.

Flows run in UTC, so system user timezone (IST) is not considered.

Hope this helps, thanks!