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3 weeks ago
Hi team,
In flow designer, i want the flow activities to be started after a specific time. I have used the wait for duration logic but still it is going past that time and it is not working as expected. Kindly help.
In the below image i want my activities to start after 7.05 pm today but still it is waiting. The flow is running as system user and for system user, the timezone is IST.
Tried adding a schedule of 24*7, and tried adding 1 sec after as well in the wait for but all of those failed and the timer always says waiting.
Kindly help
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3 weeks ago
it's something to do with the timezone only
what's your instance timezone?
When flow is configured to Run as System -> it takes UTC
if it's Running with User who initiated the session then it will take that user's timezone
you need to discuss with customer in which timezone the waiting has to happen
check this link and response from Hitoshi
Flow Designer - Wait for a duration of time (localised time zone)
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a week ago
any update to this?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi Team,
This is expected behavior. Wait for Duration works only on relative time, not on a specific clock time.
For starting activities at an exact time (like 7:05 PM), we need to use Wait Until with a Date/Time value.
Flows run in UTC, so system user timezone (IST) is not considered.
Hope this helps, thanks!
