Want to add two buttons beside the "caller" field on incident form, like "show related incidents".

Prajwal Chauhan
Tera Expert

Want to add two buttons beside the "caller" field on incident form, like "show related incidents".

1. Button Name: Show related calls

Linked to the "Call" table - show all calls when the "caller" on the incident = "reported by" on the call.

2. Button name: Show related interactions

Linked to the "Interaction" table - show all interactions when "caller" on the incident = "opened for" on the call.

 

When you click on the button, a pop-up will display with all the filtered records from the respective tables.caller.png

 

caller.png

 

 

 

Thanks,

Prajwal

5 REPLIES 5

Hi @Simran Gadodiya 

Thank you for your response. 

It didn't resolve my issue, but it gave me an idea of how to proceed.