Hide sidebar component in SOW

[Alex Saager1]

Hi Community,

I've added a test sidebar component to my SOW page and want to limit it's visibility based or either role or user criteria.

I've tried editing this by adding the admin audience to the page variant but all that happens is the icon still shows and just say page not found which is fine but is there a way to actually hide the icon:

So here is my page variant with the audience set:

And I've added it to the sidebar navigation:

but it shows when logged in as admin AND when I impersonate ITIL user:

What am I missing?

Many thanks,

Alex

[Gangadhar Ravi]

@Alex Saager1  Please check Audience record and see if there is ITIL role or not.

Please mark my answer correct and helpful if this works for you.

[Alex Saager1]

Hi @Gangadhar Ravi 

No it looks like there's just the admin role for the admin audience:

[Gangadhar Ravi]

You need to create new Audience for that page to add ITIL or add existing ITIL Audience(make sure this have itil role)

[Alex Saager1]

I wanted it the other way round

so for example admins WOULD see the icon but itil users wold NOT see the icon, hence me adding the admin audience, or am I thinking of audiences in the wrong way?

Thanks