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Need help with enabling the Web Service access only

VIJAYBABUK
Giga Contributor

Hello ,


I am trying to enable Wer Service access only check bock for my service account but not able to achieve the same.

 

I am using the free developer version of Service now and want to test the incident RestAPI. In the form layout level the option is enabled , I also tried to default the value but still its vanishing as soon as the user account gets loaded.

 

VIJAYBABUK_0-1769042119596.png

 

VIJAYBABUK_1-1769042180365.png

service-now.com/api/now/table/incident



Thank you,

Vijay

2 REPLIES 2

GlideFather
Tera Patron

Hi @VIJAYBABUK,

 

it seems that the integration account doesn't have permission to write to incident table. Check the corresponding ACL

 

EDIT: user is not authenticated... you have to give the integration account the access rights to avoid unwanted data creation/manipulation.

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Answers generated by GlideFather. Check for accuracy.

VIJAYBABUK
Giga Contributor

@GlideFather thanks for your reply , but do you know I am allowed to use RestAPI with the free developer instance. Because its not letting me to check "Web service access only" for the user.