Ever opened a ServiceNow app and thought: βWhat exactly does this do?β
Thatβs where App Explainability comes in β using AI to make app behavior clear for both low-code and pro-code developers.
The new Build Agent, built into the ServiceNow IDE, doesnβt just generate code. One of its most practical and immediate uses is helping us understand existing applications πβ.
I tested it on a data visualization app and asked questions ranging from high-level architecture to detailed code review:
β¦οΈ Explain the overall structure of the application
β¦οΈ Tell me which visualizations the app provides
β¦οΈ Based on the code, which JS libraries are used in those visualizations?
β¦οΈ Identify the Three.js functions used, with a brief description and documentation
You can see the full log of the interaction in the attached document.
The results? Precise, clear, in-platform β and on par with tools like Cursor or Windsurf.
What youβll need to try it yourself:
1οΈβ£ Zurich Patch 1 (ZP1) instance
2οΈβ£ Now Assist for Creator β₯ 28.1.0
3οΈβ£ ServiceNow IDE β₯ 3.1.2
4οΈβ£ App converted to Fluent
