Model couldn’t finish training because of a configuration or network error in Task Intelligence

Not applicable

Hi,

we want to train the model and deploy the model for Case categorization, but we couldn't able to train the model we are getting  Error like " Your model couldn’t finish training because of a configuration or network error. Review the training setup and launch it again, " while train the model. even we have added required roles and enabled properties and added data without empty fields. please help me for this issue.

Chandukumar05_0-1712212950272.png



Thanks!

17 REPLIES 17

Not applicable

@Community Alums 

Try to check the user "sharedservice.worker" is active, and assign the below roles to train the model

Roles: platform_ml (platform_ml_read, platform_ml_write & platform_ml_create)

 

if my response helped please mark it correct. Thank you.

 

Regards,

Dnyandeo

 

 

 

 

 

DevakarK
Tera Contributor

Hi,
Facing issue in Task Intelligence.
Screenshot 2025-08-04 165627.pngScreenshot 2025-08-04 170452.png

Not applicable

@DevakarK 

 

Try to check the user "sharedservice.worker" is active, and assign the below roles to train the model

Roles: platform_ml (platform_ml_read, platform_ml_write & platform_ml_create)

 

if my response helped please mark it correct. Thank you.

 

Regards,

Dnyandeo

It was already given.

devakarkesa_0-1754587385242.png

Still Facing the same issue.

 

Already Given by the system itself while installing plugin.

devakarkesa_0-1754587521500.png

Still Facing the Same Issue.