We are enabling Now Assist in Virtual Agent.
We are also enabling Now Assist Guardian - Prompt Injection.
We are struggling with understanding what ServiceNow considers a malicious prompt to be?
If a user using the Virtual Agent in Employee Center asks the Virtual Agent for another employee's home address - is that considered a malicious prompt?
The table that stores the logging for the malcious prompts, sn_nowassist_admin_sys_gen_ai_export_data, is not easily readable so it's hard to figure out how 'Prompt Injection' works.
