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Forum Posts

Supporting reports & dashboards

As your companies have matured in supporting ServiceNow, how have you supported the insights portion of the platform (reporting, dashboards, performance analytics)?We initially took the stance of providing information to our users, but leaving it in ...

Platform Operating Model

As we begin to onboard more capabilities of the ServiceNow platform we're re-evaluating our operating model and how we properly support platform. I was wondering if anyone would be willing to provide insights into how they are structured. Do you have...