What is the main purpose of MID Server

Vishnu Prasad
Kilo Contributor

Is it only used for discovery , or is it a scripting methodolgy

3 REPLIES 3

Harry Campbell2
Mega Guru

A mid server can do many things, I like to think of it as a gateway into your internal network.



We use it for discovery and importing/updating user information from AD.



We are currently looking at using it for moving attachments from ServiceNow into specific locations in our internal network.


This line from the product documentation describes it pretty well:



The MID Server facilitates communication and movement of data between the ServiceNow platform and external applications, data sources, and services.



Source: Introducing the MID Server


Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

I would agree with Harry. I would see the MID Server as the link between your instance and your internal network. With this servicenow can reach your servers, import files from your internal filesystem etc. It replaces the need for a VPN between the instance and your network and it can do more than a VPN.



The mid server is an application sitting on a server inside your network. It is also always the one establishing the connection to your instance, meaning you don't need to open any firewall etc. to let your instance do stuff inside your network.



The docs give a good summary: The ServiceNow ® MID Server facilitates communication and movement of data between the platform and external applications, data sources, and services.




MID Server



//Göran