ACL on flow designer
I want to make the sys_hub_flow table (flow designer) editable to only applied filtered records (Application is xyz) to the specific users and not other records that users able to edit
Forum Posts
Resolved! How to Fix “No Approver Present” in Standard Change Proposal?
Hi everyone,I’m trying to create a Standard Change Proposal in ServiceNow. I filled in all the required fields (Catalog, Category, Template name, etc.), but when I click Request Approval, I get this error:-No Approver present. Please request System A...
How to run a Report that shows the changes in status on SCTASKS
HiWe are trying to create a report, as we have found an issue with SCTASKs, as they are re-opening after they have closed, but randomly have started a month after the initial sctask was closed. I need to run a report that shows the following informa...
Resolved! Flow Designer - "Look Up Records" Multiple approvals issue
The goal is to have a flow run daily on the sys_user table, pull in those that have account expiry within 2 weeks and ask for approval. Upon approval/reject, it should open a task to remove/renew the account. I have the below flow built but it only s...
Resolved! RITM data from item variables shows empty in Agent Workspace
Hi community. I have an issue with the agent workspace where the RITMs do not have variable data from the catalog item. In the platform view this works fine but not in Agent workspace, which is used by the client's end users. This is affecting all S...
Variable set reference
I have created a variable set variable 1 is of "reference" type referencing sys_user_group and variable 2 is a "list collector" referencing variable 1.2 queries here1. The second variable is still listing ALL users immaterial of which group is sele...
Intune integration with service graph connector
Hello Community! In my project, I have a requirement.I need to filter intune data by security group.But currently security group field not display in staging table in service graph connector data sourceHow to pull all data from Microsoft intune to ...
By using the ATF i want to click a model button of OK in problem form
Hi,By using the ATF i want to click a model button of OK in problem form as mentioned in the below screenshot:If i click the Fix button then this pop up is displaying please help me out which ATF test step can i use to click on OK Thanks
Resolved! Show List collector value in the email created in Flow designer
Hi All, I have added send email action in the Flow designer to send variables in the email. List collector values are not populating in the email. Is there any way to show List collector value? Please help in this. Thanks, Sam
we filter the standard change templates in sow workspace to display only certain templates
When we try to create a standard change via New in SOW workspace. there are only 3 filters available right now All, Preapproved and Pinned.I am trying to add the custom option along with those 3 options. I can't find a place to implement the logic.If...
hpw to write acl script for cmdb table to write records as per userlocation
Hi Can anyone help me with scenario for:user wanted to write records as per his location assets attachedexample:When user is of india location all the assets in cmdb table of india location needs to be in edit mode
Resolved! Flow Designer Logic
In Flow Designer, I have a logic to implement and Im looking for the right way to implement In HR Case, there is a list collector field refers to user tablein the flow, I create a task for each user in the field. For example, there 3 users selected i...
Resolved! Need to display only one group users in assigned to variable which is referencing to sys_user table
In one catalog item I have only assigned to variable and no assignment group variable .Assigned to variable is referencing to sys_user table .I have to display only one group members in assigned to variable.can any one provide the script to achieve t...
ServiceNow Intune most recent discovery not correct
We are using Service Graph Connector Microsoft Intune application. We have configured it and its importing assets correctly however under the "Most Recent Discovery" field, the date and time is not correct (its not matching what its supposed to be tr...
Resolved! report_view ACL for Contract Workspace dashboard
Hi, please see the attached image. I got errors in most reports in Contract Workspace, but found in documentation to add the role sn_cm_core.contract_report_viewer - and it solved most of it. But "Review tasks" is still showing the error message. I'm...
