1. Authentication Fail
Causes
- Incorrect Credentials
- Insufficient Permission
Resolution Steps
- Verify Credentials
- Credential test feature
2. No Response From Device
Causes
- Device Firewall blocking
- In correct Ip Address
Resolution Steps
- Verify network connectivity (Ping , Telnet )
- Check firewall rule
3. Duplicate Ci
Causes
- Manual entries
- Inconsistent reconciliation rule.
Resolution Steps
- Stop Manual creating CI
- Create Reconciliation rule properly.
4. Discovery Time Out
Causes
- High network latency
- Over loaded Mid Server
Resolution
- Increase Discovery time out.
- Assign additional mid server
Thank You
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