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Will Hallam
ServiceNow Employee
ServiceNow Employee

NOTE: This procedure enables TLS with built-in/self-signed certificates.  For production deployment you should follow your company’s standard PKI practices regarding certificate configuration.  The instructions in this article are provided as-is, with no implied or explicit support or guarantees.

Prerequisites

  1. HLA is provisioned on your ServiceNow instance, per https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/health-log-analytics-a...
  2. A MID server is configured on your instance; a MID used for HLA should be dedicated to that purpose

In the ServiceNow instance:

  1. Navigate to Health Log Analytics->Data Inputs
  2. Click “New”
  3. Select “TCP”
  4. Populate the following fields:
    1. Name: a meaningful name for the data input
    2. Port: an available listening port on the selected MID server
    3. MID: the MID server to receive the log data
    4. Application service: the targeted application service (create one if needed)
    5. Advanced: check this box
    6. Use SSL/TLS: check this box
  5. Click Submit

 find_real_file.png

In the Cribl UI:

  1. Navigate to Destinations
  2. Select “TCP JSON”
  3. Populate the following fields:
    1. Output ID: a meaningful name for the destination
    2. Address: the IP address for the MID selected above
    3. Port: the port selected in the Data Input
    4. TLS Settings (Client Side)->Enabled: Yes
    5. Validate server certs: set to "No" if using self-signed certificates
  4. Click Save

find_real_file.png

find_real_file.png

To send data to the new Destination, add a Route with the Output set to “tcpjson:<Destination Name>” and associate it with an applicable Pipeline.

Version history
Last update:
‎12-02-2021 01:58 PM
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