Have you visited our Ideas portal? Use this to provide your product enhancement requests.

[Ram Devanathan1]

Dear ITOM community and Lovers of ServiceNow, 

I am sure you all have excellent ideas for improving our products in this space. Please visit the Ideas Portal in the communities, for logging your ideas. Also vote on existing ideas here, votes will boost up the priorities so we are can work on the most voted ideas first. NOTE: it is possible that certain ideas may not be taken up, we will let you know in these cases too.

This is our new enhancement request process which will be more open and time-bound for analysis and closure.

The ideas should be logged into the right categories to get a faster response.

Product categories for ITOM products - Visibility, Health and Optimization

Here's a video showing how to log an idea on one of the ITOM product categories.

Read more about Ideas Portal in the blog here.

Link to Ideas Portal here.

Ram Devanathan, Sree Subramanian and Benny Makovsky

ITOM Product Management - Idea Managers