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Vivektietsood
Tera Guru
Tera Guru

Hi All

I have been writing articles on ITOM and I had completed an article detailing the normalization and reconciliation process 

Software Reconciliation against Entitlements

https://community.servicenow.com/community?id=community_article&sys_id=764ddc69dbf9d41423f4a345ca961...

Discovery and Software Normalization

https://community.servicenow.com/community?id=community_article&sys_id=786e09b7db51d050d58ea345ca961...

I am writing this article to depict graphical representation of normalization and reconciliation

Normalization

Normalization process compares software installation data, aggregated into discovery models, to a central library of software

 find_real_file.png 

Normalization process prepares you for software audits, because now comparison to entitlements is easy and quick.

Following attributes are the most important from a normalization point of view

- Publisher 

- Product

- Version 

- Edition

find_real_file.png

Reconciliation

Reconciliation keeps license positions accurate and up-to-date, but before reconciliation you need to know the software you are entitled for, and following is the process for that

 

find_real_file.png 

 

And, lastly following is the reconciliation process. Output of this process is the actions to either buy additional software license or uninstall any software that are no longer required. 

 

find_real_file.png

 

Please mark helpful or bookmark if you find this article useful. 

 

 

 

Comments
Laxmi8
Tera Explorer
Very elaborate! Appreciate the details!
Version history
Last update:
‎12-08-2020 10:19 PM
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