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on 07-24-2017 04:11 AM
I am using installer to install the mid server but getting below error on log
INFO: Loading properties file: C:\YD_42_MIDServer\agent\.\properties\glide.properties
Sep 08, 2016 11:38:57 AM com.service_now.mid.installer.OutputHandler error
SEVERE: Unable to connect to instance.
CMD message:
INFO: starting InstallerUI
Logger for 'glide' has not been configured by the container, configuring now:
Configuring log handler: java.util.logging.FileHandler
Setting useParentHandlers=false for Logger 'glide'
Overriding formatter to: com.glide.util.DefaultLogFormatter (for handler: java.util.logging.FileHandler)
- Required credentials not available for BASIC <any realm>@dev******.service-now.com:443
- Preemptive authentication requested but no default credentials available
Hi everyone..
I have found the root cause. Proxy was enabled for my System. So in MID installer I have to pass that host and port number. Click the check box "USE PROXY"
Finally it works.
Hi Jitendra..
I was also facing the same issue.
Thanks for your help !! Cheers
Hi Jit,
Thanks it's working.
This document was generated from the following discussion: mid server installation issue on windows 64-bit