MID server

[Akshata jamdar]

MID server

The Management, Instrumentation, and Discovery (MID) server is a light weight java application.  MID server will not hold the data in it. MID server is used to initiate communication between ServiceNow instance and external tool, services, applications, etc.

When you download MID server on your instance there is an agent file will get created which having installer.batch file which used to install a MID server on your instance and config file having all details which you have used while installation. e.g. user name, password, instance name, etc.

You can change this details and use same MID server for other instance without running installer again.

Scheduled Job:

 There is a scheduled job run to check for heartbeat of MID server, which sends HeartBeat probe every after 5 minutes. To run to run this scheduled job as per your requirement navigate to

 System Scheduler > Scheduled Jobs > Scheduled Jobs. Open the MID Server Monitor record and edit the interval.

Make sure the MID server can communicate to port 443.

There are 4 events which will triggered when MID server changes its state

• up: The MID Server goes from a status of Down, Paused, or Upgrading to a status of Up.
• down: The MID Server goes from a status of Up to a status of Down.
• paused: The MID Server is paused.
• upgrading: The MID Server is being automatically upgraded because the instance is being upgraded.

Supported system for MID server:

Windows system and Linux system will support the MID server.

Windows server: To discover Windows-based servers, run Service Mapping patterns, or execute Orchestration commands on Windows devices, the MID Server must be installed on a Windows server. The MID Server supports all Windows Server 2008, 2012, and 2016 editions, virtual machines, and 64-bit systems.

Linux: The MID Server is supported on Linux Red Hat 6 and above, Ubuntu 12 and above, and CentOS 6 and above. Linux MID Servers support virtual machines and 64-bit systems. On 64-bit Linux systems, you must install the 32-bit GNU C Library.

 Version:

The version of the MID Server must be compatible with the version of the instance. Otherwise, the MID Server cannot process commands or communicate with the instance.

The icons in the Version column indicates the compatibility of version

Red: Incompatible.

Yellow: Compatible.

Green: Compatible.

Gray: Incompatible

Resource: ServiceNow Docs

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[J_M_ Menc_a]

We receive some files through the MID server, but we don't know when exactly they will arrive. Is it possible to create a job to upload the file with Data Source when it arrives?