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06-27-2023 02:39 AM - edited 11-14-2023 02:35 AM
Why?
- To explore the cosmos of your ServiceNow data like a jedi
What is the Data Explorer?
- It is a tool to navigate the data in the platform
- It can display Records (table but also CMDB), References and CMDB Relationships
- It is now limited to administrators, but could be improved later
- As of now it is a lab to test more advanced features, I am still analyzing the Use Cases
- Feel free to contact me if you have feedback or ideas
What does it look like?
Warnings
- This tool is a technical tool I developed, it is not an official ServiceNow tool
- This tool could be bugged and should be used for debug purpose only
Usage
- From any Form, click on the UI action to open the navigator in a new Window
- From this view, it is possible to select a Node and click on it to see relationships
- By clicking on relationships, the map will deploy
Main Window
Main Window (commented)
How to install
- As an admin, download and install the attached Update Set on your instance :
- Download
- Navigate to System Update Sets > Retrieved Update Sets.
- Click the Import Update Set from XML link
- Select the downloaded file and Upload
- Open the Update Set
- Click Preview Update Set
- Click Commit Update Set
- Navigate the cosmos (optional step)
Known limitations
- Remote and Rotation Tables ignored
- Incoming reference on sys_db_object ignored
- Some technical tables ignored, see script for detail
Technical objects
- UI Page
- BCRCMDBExplorerv3
- Script Include (Ajax)
- BCRCMDBExplorerHelper : Main script
- BCRTableUtilsHelper : use for Scoped Applications (could be used later)
- UI Action
- On global
Version History
3.1 : First Release
3.2 : Add ability to load incoming of current selected CI, menu repaired, link to article
3.4 : UI modifications
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Update 3.2 released with minor changes
- Ability to load incoming of current selected CI without changing the parameter for otehr CIs
- Menu on right click repaired
- Added link to this Community Article
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If you happen to ever come near Dresden get in touch, I'd be happy to buy you a beer for it. 🙂
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Update 3.4 released with minor changes
- Improvement in UI
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Is there a way to use this tool in reporting? I'm having trouble getting to one specific set of information using the task_time_worked table and want to see where the data I want is accessible in the databases and links.