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on 03-01-2023 05:56 AM
Get a preview of one of our newest and coolest features, Alert Live View. This is a game-changer for IT operations teams, enabling them to quickly identify and prioritize critical issues and take swift action to prevent or resolve them. It's available in the store as an innovation lab; see here.
Here are some of the benefits of the new alert live view in our AIOps product:
- Real-time visibility: The new alert live view provides IT operations teams with real-time visibility into all alerts generated by their IT infrastructure. This means they can quickly identify and prioritize issues and take action before they escalate into major incidents.
- Better decision-making: The new alert live view provides IT operations teams with the data they need to make better decisions about prioritizing and resolving issues. By seeing all alerts in real-time, they can quickly identify patterns and trends and take proactive steps to prevent future issues.
- Reduced downtime: The new alert live view can help to reduce downtime by enabling IT operations teams to detect and resolve issues faster. By seeing all alerts in real time, they can take swift action to prevent issues from escalating into major incidents, which can result in costly downtime.
In addition to the benefits of the new alert live view, several other useful features can enhance the effectiveness of AIOps products:
- Dynamic filters of alerts: Dynamic filters enable IT operations teams to quickly filter alerts based on specific criteria, such as severity, configuration item, impacted services, or time. This can help teams to identify and prioritize critical issues more effectively and take action before they escalate into major incidents.
- A quick assessment of alerts: The alert preview panel provides IT operations teams with a brief overview of each alert, enabling them to assess the data and better understand alert groups. The alert preview panel can be handy for teams that need to review a large number of alerts, as it enables them to quickly assess each alert and determine whether it requires further investigation or action. This can help to reduce the time and effort required to manage alerts and enable teams to focus on the most critical issues first.
- Time range picker: The time range picker feature enables IT operations teams to filter alerts quickly based on specific time periods. This can be useful for identifying trends or patterns over time and taking proactive steps to prevent future issues.
- Alert tags: The new alert tags feature enables IT operations to standardize, normalize and enrich alerts.
By combining these features with the new alert live view, IT operations teams can gain powerful tools for managing their IT infrastructure. They can quickly identify critical issues, filter alerts based on specific criteria, and take proactive steps to prevent future issues. This can help organizations to minimize downtime, improve productivity, and enhance the overall reliability of their IT infrastructure.
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