Rani12
ServiceNow Employee
ServiceNow Employee

ServiceNow and Microsoft introduce a new integration connector between ServiceNow Event Management and Azure Monitoring.

See attached details.

The new connector is available in Event Management Connectors app in Servicenow Store.

Comments
mick12
Tera Contributor

is this supposed to replace the ITSM Connector?
IT Service Management Connector overview - Azure Monitor | Microsoft Docs

I am using this new event management connector and it works well for Azure monitor metric alerts but for Azure logs from a workspace ServiceNow detects the workspace as the CI instead of the actually affected CI so I have had to duplicate the connector and edit it to cater for azure logs 

I'm just wondering whether I would be better off also implementing the ITSM Connector for logs ?

arordeep
Tera Expert

Can we do this integration without MID Server or MID Server is required for bi-directional integration?

Version history
Last update:
‎10-22-2020 01:01 AM
Updated by: