- Post History
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
on
09-26-2023
12:22 PM
- edited on
02-06-2025
07:41 AM
by
Steph Morillo
ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the right skills, you can deliver more value more quickly, increase your team’s productivity, reduce risk, and accelerate adoption.
The following courses are recommended for customers that have purchased ITOM:
ITOM & ServiceNow Fundamentals
- Start with our free Welcome to ServiceNow course to learn the platform basics. If you want a deep dive into using the Now Platform®, ServiceNow Administration Fundamentals provides the fundamentals of administering ServiceNow.
- Get Started with Now Create (On-Demand)
- ServiceNow Administration Fundamentals (Instructor-Led)
- ServiceNow Platform Implementation (Instructor-Led)
- ServiceNow Platform Implementation On Demand (On-Demand)
- ServiceNow Credentialing Program Guide
- IT Operations Management (ITOM) Overview (On-Demand)
ITOM & Critical Application Trainings:
Health Log Analytics
- Health Log Analytics Fundamentals (On-Demand)
- Health Log Analytics Essentials (Learning Path)
- Health Log Analytics Extras (On-Demand)
- Health Log Analytics Technical Overview (On-Demand)
Discovery
- Discovery Fundamentals On Demand (On-Demand)
- Discovery Fundamentals (Instructor-Led)
- Discovery Extras (On-Demand)
- IT Operations Management (ITOM) Discovery Implementer (Learning Path)
- Additional Recommended Courses for Discovery Implementers (Learning Path)
Service Mapping
- Service Mapping Fundamentals On Demand (On-Demand)
- Service Mapping Advanced On Demand (On-Demand)
- Certified Implementation Specialist - Service Mapping Mainline Exam Blueprint
- Service Mapping Extras (On-Demand)
Cloud Provisioning and Governance
- Cloud Provisioning and Governance Fundamentals (Instructor-Led)
- Cloud Provisioning and Governance Fundamentals On Demand (On-Demand)
- Cloud Provisioning and Governance Advanced (Instructor-Led)
- Cloud Provisioning and Governance Advanced On Demand (On-Demand)
- Certified Implementation Specialist - Cloud Provisioning and Governance Mainline Exam Blueprint
Configuration Management Database
- Configuration Management Database (CMDB) Fundamentals (Instructor-Led)
- Configuration Management Database (CMDB) Fundamentals (Learning Path)
- CMDB Health Simulator (Utah) (On-Demand)
Additional Recommended:
- Common Service Data Model (CSDM) Fundamentals (On-Demand)
- Agent Client Collector Essentials (On-Demand)
- MID Server Fundamentals (On-Demand)
- Subscription Management Overview (On-Demand)
- Flow Designer Essentials (Learning Path)
- Subscription Management Overview (On-Demand)
- Service Graph Connector Essentials (Learning Path)
- Configuring Cloud Management for IP Address Management (On-Demand)
For a full list of training courses and professional certifications, visit Now Learning.
Want to learn more about your current Learning Credits and how to manage them for training? Check out this short guide.
- 15,603 Views
- Mark as Read
- Mark as New
- Bookmark
- Permalink
- Report Inappropriate Content
Very good information