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Agent Client Collector- Check command denied by Agent allow list

daware-madhu103
Tera Contributor

‎10-09-2025 12:05 AM

Hello all,

I am encountering an issue with the Agent Client Collector and the "Get running services" flow action. We are receiving the error "check command denied by the agent allow list. Context: Asset allow list empty, using agent config file allow list. Found exec, but no matching arguments."
The commend is showing in the flow is "select * from services order by service_type"
dawaremadhu103_2-1759993262654.png

 

I tried to update allowlist by creating a check definition and then clicking 'Generate allow-list content'  but did not worked
dawaremadhu103_4-1759993400792.png

 

When I am clicking 'Test Check' related link It shows below error -
dawaremadhu103_1-1759993160138.png

Can anyone please guide me to update allow list for correct query format?

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Rafael Batistot
Kilo Patron

‎10-09-2025 12:10 AM

Hi @daware-madhu103 

 

this article might help you 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815247#mcetoc_1fqdaehph99

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