AWS Cloud discovery - Account validation issue

andypppp
Tera Contributor

Hi all,

 

I met an issue when trying to validate AWS service Account (sub account), the issue as below:

andypppp_0-1724163280882.png

I suppose that this maybe network/firewall issue, then I also tried to execute the command in ECC Queue, look like it work fine, see below:

andypppp_1-1724163381830.png

could you please advise how I overcome the issue? Network/AWS team said that their policies already configured and they work as expected. So Is there any solution that can I proceed any verification on to investigate from ServiceNow side as I do not have permission to access AWS for verifying? Or is there any suggestion to AWS/Network team to verify from their part? Thank you for all you help.

1 REPLY 1

pratik0306
Tera Guru

Its clearly complaining of permissions... try to check from debug pattern and see what response you get from there.