AWS cloud discovery

Ankith K U
Tera Contributor

We are running AWS Master Account discovery  to discover the AWS cloud components. From past 1 week the discovery is not discovering any VMs or any cloud components as expected. We are doing cross assume role method of AWS cloud discovery.

 

When we checked the logs we are getting below pattern error

 

The credentials can't be used with the account ID provided , Pattern name: Amazon AWS Service account

 

2023-05-17 02:00:01: Exception occurred while executing operation Cloud REST Query. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: java.lang.Error: Maximum lock count exceeded. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: java.lang.Error: Maximum lock count exceeded

 

 

1 REPLY 1

pratik0306
Tera Guru

Hi @Ankith K U 

is the account got locked for any reason as there is a keyword mentioned in your error. You can try restarting the MID server and re-sync the pattern once and see if that has any relation...