Hello All, For field normalization onto the fields which are filled through discovery, is there any process which could be achieved without consuming much of time.I just tried achieving this by activating Field Normalization Plugin and tried normali...
This is an odd one; it only seems to be possible to query the sys_user table if one is a member of the admin role. The non-admin I'm testing with has the 'soap' role, and has read + write access to all fields in the sys_user table (confirmed by logg...
I truly hope I'm missing something obvious here. In a Change, there is the "Configuration Item" field... that when an item is placed in it - it also populates a row in the "Affected CI" tab of the change. That's all well and good - and - as long ...
I posted this earlier but without my title as a question. It garnered over 600 views, so I know people are interested in this topic - but no one left any replies. So I'm reposting with a title indicating this is really a question. If you have a...
If I put "javascript:current.sys_id;" in "Default value" field for an dictionary, it doesn't return anything when trying to create a new record… but if I put "typeof current" it does return "object", and "javascript:current.getTableName();" does work...
In our workflow we send the approval step to the requested users manager, and if this is not known, we use a default approver. This helps us identify deficiencies in the data, which can be rectified, but is there anyway, that this default user has th...
Out of 147 IP addresses scheduled only 37 CI's are created and for rest of the IP's getting warning "Identified, ignored extra IP". In the Discovery log after filtering the CI name, it shows 19 different source Ips. When we open the updated...
I am trying to create a user account with special permissions which would not allow them to access the Self-Service and Social IT Applications. The account should have only allow access to Create and view their own incidents and requests (no knowledg...
Hi,Is there any way to discover Windows Servers without Admin privileges ? If yes then what are the requirements and what parameters/attribute can be discovered ?Tajdar
Hi All, Sorry if this is a silly question but I have read the wiki and still don't understand the difference between 2 types of ACL rule. What's the difference between <table> and <table>.* when used in an ACL. My instance seems to have both rules...
Hi,Has anyone got the problem where the date format on reports differ to the global date formal. In the system properties I have the date format set to dd-MM-yyyy but in the reports that we run, the dates are displayed in the US format (MM-dd-yyyy).I...
i wrote a business rule script and i want an alert to be displayed once the condition is true. this is my scriptif((!current.start_date.nil())&&(!current.end_date.nil())){ var startdate = current.start_date.getGlideObject().getNumericValue(); var...
Hi ServiceNow Developers, Is there a way to get the name of the current view inside a business rule? Please advise. Thanks,Johannes
I have an if statement where if (report == "string" || report == "string with forward slash in the middle of it). If the first item is selected with just a string it evaluates correctly but the one with the forward slash in the string fails. How ...
Hi, I'm sure that this is a simple enough script to write, but I am having one of those days where my brain is not working properly . Basically, on our customer CMS homepage, I have created a news and Information iframe that displays messages such ...
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