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‎06-30-2022 04:56 AM
I have setup the environment for IAM role based Cloud discovery for AWS , however post service account creation im not able to discover the datacenter which is the first step .
not sure of the issue here im facing, earlier search found that its due to credentials however in IAM role based i dont see creds being a major contribution here.
Logs:
Failure while processing chunk : ChunkedStepResult{correlationId='447890-44903b78-7d3c-4d5c-b594-fc7209c7cf75', error='Unable to execute HTTP request: Connect to ec2.amazonaws.com:443 [ec2.amazonaws.com/xx.xx.xx.xx] failed: Read timed out', output='null', chunkNumber=1, totalChunks=1, isRouteComplete=false, exception=null}: com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Unable to execute HTTP request: Connect to ec2.amazonaws.com:443 [ec2.amazonaws.com/xx.xx.xx.xxx] failed: Read timed out: com.snc.cloud.mgmt.modules.svccatalog.orchestration.result.StepResultHandler.checkCAPIReturnStatus(StepResultHandler.java:264)
com.snc.cloud.mgmt.modules.svccatalog.orchestration.result.StepResultHandler.validateResult(StepResultHandler.java:164)
Env:
The aws environment is a SSO based for authentication, kindly help on this..
in earlier. accounts i havent faced this specific issue while setting up IAM role based.
need more clarity on this .
Solved! Go to Solution.
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‎06-30-2022 01:56 PM
from mid server once the FW was open for ec2.amazonaws.com it started working.
as an update can someone update the Servicenow documentation mentioning this URL as a preReq for AWS discovery , because in environments air gapped environments challenges like these are faced in recent times to to security constrains
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‎06-30-2022 01:56 PM
from mid server once the FW was open for ec2.amazonaws.com it started working.
as an update can someone update the Servicenow documentation mentioning this URL as a preReq for AWS discovery , because in environments air gapped environments challenges like these are faced in recent times to to security constrains

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‎06-30-2022 07:21 PM
Thank you for this note - please add this comment to the doc page by using the thumbs-up/thumbs-down icon so it can be tracked as a doc task.
Ram
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‎07-01-2022 02:31 AM
Done