Can you restrict showing a module link by group instead of role?
Can you restrict showing a module link by group instead of role?
Forum Posts
Resolved! I have a discovery related question, for /24 , How many Shazam probes will run ? 1 ? or 254 ? Also lets assume after Shazzam we got only 50 Devices on the network, In that case how many Classification probes will be triggered ? 50 ? or 1 ? Thanks
I have a conceptual question. For /24 network, how many Shazzam are executed ? also in response of Shazam if we found 50 devices how many Classifier probes we expect to be triggered ?
Windows Credentials Authentication failed
Hi, I'm configuring my Windows Credentials to discovery but give me an error "Authentication failed". This is my ECC queue record: This XML file does not appear to have any style information associated with it. The document tree is shown below. <re...
Resolved! VM Instance Identifier Question
When running Cloud Discovery on AWS, I've noticed something I'm not understanding when it comes to VM Instances. This problem occurs out-of-the-box. Yes, I know this OOTB as I can reproduce in my Personal Developer Instance that is clean. The Identi...
How to best update the entire CMDB when a server is decommissioned or retired?
When we decommission a server in our environment, we update the Status of the Configuration Item (Windows Server or Linux Server, for example) to Retired and the Operational Status to Non Operational. No issues there. But what should we do about ...
SQL Server version not populating
Using Madrid patch 4 and just setup discovery. I have run a discovery on a range of servers and found that for SQL instances (MSFT SQL Instances) the version name is not always populated. For example, two SQL 2012 servers were discovered using the sa...
Resolved! When an event comes into ITOM, can it be held for a period of time (say 5 minutes) to see if it clears before it creates an Alert?
When an Event comes into ITOM, can it be held for a period of time (say 5 minutes) to see if it clears before it creates an Alert? We have some alerts that come in from our network monitoring tools that we dont want alrts for unless the device has be...
Easy way to create a List report and include the sys_id
Hi all,I'm trying to create a simple List report on cmdb_ci_server with about 10 fields but want the report to include the record's sys_id (the report will probably be updated offline and I want a clear way to track back to the correct record).I know...
Help with Event Field Mapping
I'm receiving events from the Dynatrace SaaS monitoring tool, and am having trouble mapping the severity from an Additional Info field to the Alert severity field. Event Received Here is the JSON I am receiving: { "source":"DynatraceSaaS", "event_c...
best practice to discover the only printers of the entire network
Hello everyone, I have a question about best practice on discovery schedule to retreive only information on Printer device. into customer network we are using A ip addresses class (10.0.0.0) to manage the device. My question is: What is the best prat...
Resolved! How does Powerbroker work with Discovery and Service Mapping?
Has anyone used PowerBroker with Discovery or Service Mapping? How does that even work? In our environment, to my understanding, you use a Jump host and then use powerbroker to login to various target machines. For Discovery and Service Mapping, e...
Discovery Licensing - Node vs Device vs Server - So what is all the "chatter" about cmdb_ci_hardware etc ?
I attended the Discovery course a few weeks ago.As part of the "extra information" offered - there was this little nugget -This appears to be quite clear that only physical & virtual Servers require a license.Yet there is a lot of "chatter" here that...
Resolved! Event Rules - Regex and Groups
I'm setting up an integration with Dynatrace SaaS, and I'm having trouble extracting one piece of data from the additional_info field. We are receiving the Dynatrace 'tags' as part of the additional_info. There are multiple entries in this 'tag' fie...
NAT and overlapping IP addresses
Has anyone had to deal with large enterprise discoveries where issues like growth by acquisition can cause an overlap of ten space IP addresses? What are the options for organizations like this? Multi-tenancy seems like an obvious option. Turning off...
Resolved! Discovery layer 3 network devices
How can I activate SNMP for layer 3 network device (Cisco 3850 series) in discovery. Regards, James