Can Service Mapping create connection to database when connection strings are encrypted?
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‎07-19-2022 07:34 AM
Doing Top-Down pattern based Service Mapping and came across web.config file that has connectionStrings encrypted. Is there a way that ServiceNow pattern can decode these strings to make the connection? Right now our map stops at the IIS web server layer, so not too interesting. Hoping people have come across this issue before. Thanks.
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‎08-30-2024 08:35 AM
Would that be best done in a pattern extension or a connection section?
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‎04-11-2024 10:07 AM
We have this issue on ALL of our webconfig files. We had found a way to unencrypt the file to read it through the pattern but when we proposed testing to the app owners, we were told that every time the file is unencrypted/encrypted - the app restarts. So this is a non-player for us. It would be nice if ServiceNow put together a list of things organizations may run into when attempting service mapping.
