Can we set a one primary group for a user in sevicenow?

[Aryan]

Hi All,

I want to know if we can set  one group as a primary group for all users.

Example :

Users -> 'Amit' is part of 5 groups but his,

Primary Group -> Data Base group

Can we set this in SNOW?

[Community Alums]

Hi @Aryan ,

Unfortunately NO.

There is no concept of Primary Group as of now.

[Aryan]

Hi @Community Alums ,

Thank you for your reply,

Can I create a reference field in user table so fulfil my requirement is there any disadvantage of this if you know?

[Community Alums]

Hi @Aryan ,

You already have a related list for the group where this user is member of:

Now, if you create a Reference field just to capture a group as a primary group, it will be hold good for your reporting purpose, but how will you work on assignments? 

[Aryan]

Hi @Community Alums ,

We want the primary group field only for the reporting purpose only. Actually we have created a report for timeworked field that show the user time based on their group , currenlty the group is the Assignment group of the record like INC , CHG, PRB but client requirement is to change it to primary group.