Certificate Discovery for Certificates with Password

[Morgan2]

Hi guys,

Hoping someone else has run into this. For several of our Linux servers, they have certificates that are password protected. When discovery tries to scan them, it fails with the io_error of "SSLHandshakeException - Received fatal alert: handshake_failure". The port is 8443, so nothing crazy. The server can be scanned normally with no other issues. Is there a place to store a password for certificate discovery? I can't find anything about it anywhere. I opened a case with ServiceNow regarding this issue and got nowhere.

Thanks!

[Pratiksha]

I have not seen the certificate password so far. Ideally if the certificate is coming CA, then you should be able to integrate it and get the certificate. However, you will miss on installed on relationship. 

Please post what servicenow replied. 

Regards,

Pratiksha

[Morgan2]

ServiceNow simply said they didn't manage the servers, so they couldn't assist and to speak to the server owners. I'm not sure what you mean by "certificate is coming CA".

[Bhuvan]

@Morgan2 

Did you try this,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1573983

Thanks,

Bhuvan

[Morgan2]

I read the KB, and the appears to only apply for certificates originating from external certificate authorities. The certificates I'm dealing with are from internal.