Certificate Module with Discovery to Sectigo CA

[Adam Peterson]

We are exploring the Certificate Inventory module and they have a section where you can connect to your Sectigo CA. I am having a hard time getting that setup. Has anyone had experience with that? 

Thanks in advance!

-Adam

[Marcio Olivieri]

Hello @sethhumphrey  and @Adam Peterson,

ServiceNow has escalate this issue internally, at this moment their SME (subject matter experts) are working on it. We have tried so many things, nothing worked.

Maybe we could all meet on Monday 09th, around 10:30AM CET? Let me know if that works for you. Adam mentioned he got it up and running, we can compare out settings.

[sethhumphrey]

@Marcio Olivieri Adam and I briefly chatted and compared some settings although ours appear to be a bit different.  I will get Sectigo on the phone and verify some of the settings.  I'll update my findings here.  Thanks guys.

[Marcio Olivieri]

Hello @sethhumphrey  and @Adam Peterson,

We finally got it fixed. Please see the summary below:

CREDENTIALS had to be filled as below:

MID SERVER PROPERTIES as below:

Added the 2 following properties ( 'glide.http.proxy_host' and 'glide.http.proxy_port'), as detailed here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744474

CHANGED PATTERN to use our proper API URL, as detailed here: https://www.servicenow.com/community/itom-articles/certificate-discovery-for-sectigo-pattern-failed/...

Thank you all again for helping!

[LalithaJ]

Hi!

I had another question related to this. Will the MID server only come into the picture when you use the OOTB certificate module from ServiceNow?