Hello all,
Can anyone please help me to resolve the issue: I am unable to bind the CI to the alert.
Below is my scenario:
I have an alert which consist of a Node value for e.g. the Node value is "Rome".
This node is available in ServiceNow Windows table with Name as "Rome"
I have created an Event Rule for which the CI binding is configured as follows (Default setting):
When an alert is created i unable to bind the mentioned server details in Configuration Item field.
Can anyone let me know how to resolve this?
Thanks,
Pranita Bahuguni
