CI Remediation MID Server's failure

Yuuki Tamori
Tera Contributor

I would like to implement CI Remediation as a process of event management.

I have created a CI Remediation workflow for a Linux host machine, using the following Product Documentation and YouTube video as a reference, and have had it run on Advanced Service Map.

 

https://docs.servicenow.com/ja-JP/bundle/vancouver-it-operations-management/page/product/event-manag...

https://www.youtube.com/watch?v=LXboAU_R_74

 

However, no Remediation was run and the host machine did not reboot.Workflow failure.

I checked the Workflow Context and it shows "The configured default MID Server <<MID Server name>> is not available".

In this case, what settings should be added to the MID Server and workflow?

 

 

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