CIs that are not updating their OS version

GP001
Tera Contributor

‎03-08-2024 07:37 AM

Hi folks,

 

I have list of CIs that are not updating their OS version. Can you provide guidance on what analysis i should do and suggest remedies for fixing this issue?

 

Your help will be much appreciated. Thank you.

 

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Sumanth16
Kilo Patron

‎03-08-2024 07:46 AM

Hi @GP001 ,

 

Please refer to below thread:

https://www.servicenow.com/community/itom-forum/discovery-not-updating-os-related-fields-after-initi...

 

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

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