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Cisco Call Manager - Discovery Pattern Building

harshada_p
Tera Contributor

‎02-05-2024 01:07 AM

Hii,

I am Trying to discover Cisco Call Manager Through Servicenow Discovery . While running Discovery I am getting 1.3.6.1.4.1.9.1.1348 this OIDs but classification is not happing for this OID. 

when i checked into system this OID is not available i have added it under Linux classifer. Manifrature and model i am not aware about so i have left it blank .table i have selected linux server.

Please help me whether it can be discovery through OOTB patterns if not help me to cretae new pattern for this hence i am new in ITOM not aware about how to create patterns.

harshada_p_1-1707123924808.png

I have attached OID as Abow.

 

 

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abbasshaik4
Tera Sage

‎02-09-2024 09:24 PM

Hello @harshada_p,

Please refer to the link below:
https://www.servicenow.com/community/itom-forum/cisco-call-manager-discovery-and-mapping-class/m-p/1...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1001999

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

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