Cisco Wireless Access Controller - Device Type

Bob Mullineaux
Tera Contributor

Discovery of Wireless Access Points via the Cisco WAPs Network Switch Pattern extension seems to be auto-populating the device_type field with a invalid sys_choice value wireless_access_point.  I cannot locate where this value is being populated.  It seems not to be in the pattern, a BR or dictionary default.  

Any ideas how and where this wireless_access_point value is being populated on the CIs?

Using 1.0.91 Patterns

1 ACCEPTED SOLUTION

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @Bob Mullineaux,

It is set in Pre Sensor Script "WAPs - Pre" under menu "Pattern Designer->Pre Post Processing".

 

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6 REPLIES 6

ssr99
Tera Contributor

HI Sid

WAP devices are not getting discovered in WAP class intead of that it is populating in IP switch class what to do? Any idea

 

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @Saurav 

 

You can see all possible choice list values for device_type field in your instance with below URL.

 

https://<instname>.service-now.com/nav_to.do?uri=%2Fsys_choice_list.do%3Fsysparm_query%3Delement%3Ddevice_type^language%3Den^name%3Dcmdb_ci_netgear

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