connection test failed for solarwinds

[Venkatesh43]

Hi all,

I am integrating solarwinds with serviceNow event management using OOB connector. In the connector instance I have given proper IP address and active mid server but when tested the connector it is showing following error

Could anyone help me why this error is showing.

Regards,

Venkatesh

[harishdasari]

Hi Venkat,

This looks likes issue with credentials you are giving for accessing the external application.

Please check the Username and password and try once again.

Thank you

[Venkatesh43]

Hi Harish,

I am using basic authentication here. Should I have to use solarwinds instance user name and password ?

Regards,

Venkatesh

[harishdasari]

Hi Sampath,

Just for clarification which integration are you using REST or SOAP ?

If it is REST integration, then yes in basic authorization you have to set the username and password of the solarwind.

and also check that your midserver is   UP (available)

Thank you.

[Venkatesh43]

I am using REST integration. Now it's fine but I'm facing a new error.The error is

Connection test failed: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?

Regards,

Venkatesh