Application Service vs Mapped Application Service? whats the difference?
Hi All, What are these 2 tables:Application Service [cmdb_ci_service_auto]Mapped Application Service [cmdb_ci_service_discovered] Which tables to use for what reason?
Forum Posts
ITOM Visibility and Application Fingerprinting Licenses
Hello, if i want to use Application Fingerprinting with Discovery do i need some extra license or is this function of predictive intelligene included in ITOM visibility? Same for the Traffic based Service Maps via Machine Learning, do i need a dedica...
Unable to set added attributes mandatory for completeness in CMDB health.
Hi community, I have a requirement to make a few attributes (State, last snapshot, instance name etc. ) 'REQUIRED' for analyzing the completeness of MS SQL database class. When I tried making the field mandatory at the dictionary level, I wasn't able...
Some cmdb_ci_server location is empty.
Hi All, I hope all are Good.These CIs are updated by the SCCM2016. But these are not available in the VM instance table, and These CIs IP ranges are not match with the discovery IP ranges. Please help me any one and give some suggetions.
Resolved! Agent client collector issue
Hi All, Good day!As part of agent client collector implementation, I am seeing an issue where agent record itself is getting inserted into 'cmdb_ci' table with a new class 'agent client collector' which doesn't look right. Please let me know if anyon...
Hi All Anybody have discovery ppt files.
HI All anybody have discovery ppt files..its so help me.
how does MID server use outbound actions for Servicenow Discovery execute now?
i am confused as to how the execute now in Discovery works. can anyone explain how that action is not an inbound access to the MID server? Thank you
Resolved! UI Action to mimic the Email Client envelope button
Hi all. I have a request to create a Reply button on a form that mimics the Email Client envelope button. I figured it might be possible to create a UI Action form button to do this. Does anyone know how I might go about it?
Resolved! How to Manually Register Certificates
Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer. However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates. I uploaded...
Event table storage limit?
Is there an upper-limit on how many events that ServiceNow Event Management can handle? I have a customer who's calculated that they'd be sending about 6 million events at around 3 TB of data per week. I know there's a blurb saying that SN Event Mana...
How to Import a delimited text file details into a custom table
Hi All, Is there a way where I can make an import like IntegrationHub-Import from an attachment in a RITM record? I have a RITM record where a file was attached into. Filename: testingfileonly2_tpw_feed_itgold.txtFile details:user_id|first_name|last_...
Monitor the memory usage of a specific process and alert on it - ACC-M
Hi I am trying to work on ACC-Monitoring, and the ask is to Monitor a specific Process usage and raise an alert if the usage reached a specific threshold. the metric that i am trying to use is os.windows.metrics_process_Status but unable to find a wa...
AD orchestration is not working without "Domain admin" access
ServiceNow not able to create user or do any other orchestration activity in AD without "domain admin" access, which AD team can't provide because of it is having highest privileged access. Any help is appreciated. Best.
Resolved! How to redirect Virtual Agent from Agent Workspace to Service Operation Workspace?
How to redirect Virtual Agent from Agent Workspace to Service Operation Workspace?
AWS Cloud Discovery - Wiz / SGC Vs AWS Config Manager
Hi all, I am wondering if anyone has any experience in using Wiz to populate the CMDB and or specifically has any data pertaining to comparing the data which Wiz can populate, versus what is discovered using the standard AWS SGC (which requires Confi...
