Credential tracking in ServiceNow
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10-24-2024 02:40 AM
I need an ability to track when credentials are generated for different API's, so that I can track when they are going to expire. I am thinking of creating a custom CMDB CI class " Credential Management" and then we can relate that CI to the parent API CI class. We don't have a discovery present to bring in the credentials in ServiceNow. So this will be a manual creation of CI in the system.
Is this is the right way to use CMDB and are we following the CSDM framework. And is there is a way this can be automated like when user creates a particular CI, they need to create a CI for Credential Management.
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