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03-15-2026 05:46 AM - edited 03-16-2026 12:32 PM
Hi All,
Please suggest.
Your help will be appreciated.
Thank you in advance.
Asmi
Solved! Go to Solution.
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03-16-2026 12:04 AM
Hi @Asmita7 ,
1.Many Organizations will built custom patterns if it's needed.
2.Creating a custom pattern in ServiceNow is standard thing. It's advisable to create custom pattern when OOB patterns can't able to discover your application.
3.No you don't need to create any high tickets for creating this pattern. An user with Discovery_admin role is enough to create this pattern.
Hope this Clarifies.. If you find these helpful .. Please Mark it as Helpful and please Accept My Solution..
Best Regards,
SIVASANKARI S
ITOM Engineer
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03-16-2026 12:04 AM
Hi @Asmita7 ,
1.Many Organizations will built custom patterns if it's needed.
2.Creating a custom pattern in ServiceNow is standard thing. It's advisable to create custom pattern when OOB patterns can't able to discover your application.
3.No you don't need to create any high tickets for creating this pattern. An user with Discovery_admin role is enough to create this pattern.
Hope this Clarifies.. If you find these helpful .. Please Mark it as Helpful and please Accept My Solution..
Best Regards,
SIVASANKARI S
ITOM Engineer
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03-16-2026 06:51 AM
Thank you @sivasankaris ... Your insight is valuable ...
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03-16-2026 09:07 AM
Happy to help🤗....
