Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Deduplication tasks showing unexpected "Opened By"

MrSmitty
Tera Contributor

Hello, I am trying to understand how deduplication tasks are being opened in my instance.  The most common answer that I have found is that when the CMDB health jobs run, these are created, but that is not the case in my instance.  Some are created at this time, by "System" but there are a lot being created by unexpected user accounts.  Some are service accounts for integrations but it's the regular user accounts that have me puzzled.  Has anybody had any experience with this before?  

0 REPLIES 0