Discovering Aruba Switches and stack switches
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08-22-2023 10:35 AM
Hello
Can some assist here, we are able to discovery Aruba Switch Model JL661A and few other properly but issue is that we are not able to discovery the stack inside those and even the Serial number's are also not getting populated.
the OID's are already there in the OID table
We have series like 7x 9x 5x
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08-29-2023 03:48 AM
@rajesh44853 , the Pattern name is strange. OOTB it should be "Network Switch". I see "Network Switch - Multi..." in your screen shot. What's that pattern?
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08-29-2023 04:34 AM
The XMl is quite big to handle to output hence getting divide into multiple
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08-29-2023 05:27 AM
Can you increase the MID Server property mid.discovery.max_pattern_payload_size (add a zero behind)?
The rest seems OK. I would recommend to ask ServiceNow Support for help.
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11-16-2023 08:24 PM
Did this resolve the issue?
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03-12-2025 10:28 AM
We had this same issue discovering serial number information, and per ServiceNow, they don't currently support discovery of Aruba devices OOB. However, serial number info can be discovered by adding an extension to the network - switch pattern and duplicate steps 5.5, 5.6, 5.7, and 7 in the discovery section of the pattern. Use OID 1.3.6.1.4.1.47196.4.1.1.3.11.6.1.1.8. That solved it for me. Thanks!
