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Discovery admin workspace

neelkanth
Tera Contributor

3 weeks ago

I do not see any data for Shazzam insights even after setting 'glide.discovery.shazzaminsights' property to True.

No records exists under 'IP Addresses' in 'Discovery Admin Workspace > Insights > Shazzam Insights'

Do not see any records created in  Shazzam Status [shazzam_status] table.

What issue is causing this?

 

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2 REPLIES 2

Mannapuram
Tera Guru

3 weeks ago

@neelkanth  Enabling the system property is the first step. After enabling the system property, the Discovery schedules should run again to fill up this dashboard. The back-end table populating data are 'shazzam_summary' and 'shazzam_status'. This link gives the complete list of tables governing the dashboard: 

 

https://www.servicenow.com/docs/csh?topicname=shazzam-insights.html&version=latest

 

Also, I suggest completing the quick course on this dashboard. This will help you a lot.

 

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=046262b5471ae690c00af235126d43...

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Harish Bainsla
Kilo Patron
Kilo Patron

3 weeks ago

Hi @neelkanth  check below video 

https://youtu.be/40y3elHI5os?si=H5TbkE16qTIuHzDO

if my answer helps you mark helpful and accept solution

ITOM Academy - Boost Discovery performance with Discovery Admin Workspace
ITOM Academy - Boost Discovery performance with Discovery Admin Workspace
youtu.be/40y3elHI5os?si=H5TbkE16qTIuHzDO
Welcome to the September 2024 edition of the ITOM Visibility and Cloud Accelerate Academy! In this session, you will learn how the new Discovery Admin Workspace helps you enhance your Discovery performances with automation, while providing new tools to gain more insights your discovery data ...
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