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Discovery admin workspace

neelkanth
Tera Contributor

I do not see any data for Shazzam insights even after setting 'glide.discovery.shazzaminsights' property to True.

No records exists under 'IP Addresses' in 'Discovery Admin Workspace > Insights > Shazzam Insights'

Do not see any records created in  Shazzam Status [shazzam_status] table.

What issue is causing this?

 

2 REPLIES 2

Mannapuram
Tera Guru

@neelkanth  Enabling the system property is the first step. After enabling the system property, the Discovery schedules should run again to fill up this dashboard. The back-end table populating data are 'shazzam_summary' and 'shazzam_status'. This link gives the complete list of tables governing the dashboard: 

 

https://www.servicenow.com/docs/csh?topicname=shazzam-insights.html&version=latest

 

Also, I suggest completing the quick course on this dashboard. This will help you a lot.

 

https://learning.servicenow.com/lxp?id=learning_course_prev&course_id=046262b5471ae690c00af235126d43...

Harish Bainsla
Kilo Patron
Kilo Patron

Hi @neelkanth  check below video 

https://youtu.be/40y3elHI5os?si=H5TbkE16qTIuHzDO

if my answer helps you mark helpful and accept solution