Discovery Error: Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed

Rajat Singhal1
Tera Contributor

While trying to discover a Switch I am getting the following Error:

Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
19 REPLIES 19

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @Jeric_ Flores2 

 

You need to see whats wrong with the payload from the ECC Queue input record, probably check the payload format.

Do you get any entry like Exploring CI Pattern or Failed exploring something like that in your disco status log?

 

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Jeric_ Flores2
ServiceNow Employee
ServiceNow Employee

Hi @SiD2. Thank you for the comment.

Check the patterns and surprise! There were no patterns in the instance.

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @Jeric_ Flores2 

 

Strange! So have you not migrated to Patterns yet, still using probes? Have you observed the discovery log with any Pattern names?

 

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Jeric_ Flores2
ServiceNow Employee
ServiceNow Employee

Hi @SiD2 .

Patterns are already being worked with, however, a cloning had just been performed. This is where the error was generated. 

I have already performed the pattern migration and the error was solved.

Hi @Jeric_ Flores2 ,

I am having the same issue. Could you pls share the process of pattern migration so that I can resolve this issue.

 

Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed